Shipping Charges

The Backyard Bird Feeder charges shipping based upon overall weight of the order. Shipping in the continental United States starts at $19.99 for up to 32 lbs. Every additional 32 lbs. adds $20. Orders over 250 lbs. may be canceled at our discretion. For shipping outside of the continental United States, please contact us at onlinestore@backyardbirdfeeder.com.

Shipping Pledge

• Most orders received Monday through Friday typically ship the next day.
• Orders received Saturday and Sunday typically ship Monday.
• We make every effort to have all items in stock. If we are out of an item, we will notify you by email.
• Some items may ship from an alternate location, distributor or the manufacturer.

Shipping Carriers

The Backyard Bird Feeder ships via UPS, FedEx, and USPS, and local delivery at our discretion.

Shipping Policy

• Standard shipping rates apply to all orders.
• Shipping surcharges apply to certain items. This surcharge will be noted on the item’s description  at time you order such item.

The Backyard Bird Feeder delivers only to the 48 contiguous states. We do not deliver to APO/FPO addresses.

Business days are Monday through Friday and exclude holidays. The day of your order is not included in the day count.

Shipping to a Different Location

You may ship to an address different than your billing address. Simply enter the shipping address at check-out. The Backyard Bird Feeder reserves the right to cancel orders shipped to addresses other than the address on file for the credit card used or for any other reason at our sole discretion. You will be notified by email if this occurs.

Splitting Orders to Different Shipping Addresses

Each order can be shipped to only one address. To ship to other addresses, enter each order separately. Shipping policies apply to each order individually.

Tracking Your Order

You will be notified by email when your order ships. We will send tracking information when available to the email address you provided. Tracking may not be available for 12 hours. The Backyard Bird Feeder does not make any guarantees, specific or implied, on the accuracy of tracking information.

Questions?

Email customer service: customerservice@backyardbirdfeeder.com